Job Profile: Tech Support/sales Executive. Tech Support/sales Executive (Voice) for US UK & AUSTRALIA

Job Profile: Tech Support/sales Executive.
Tech Support/sales Executive (Voice) for US UK & AUSTRALIA

Work timings:

US Process with rotational shift from 9:00 pm to 6:00 am.

Job Description:

1.We are looking for Technical Support & Sales Executives who are ambitious, passionate and
gain real satisfaction in delivering outstanding service. They will be part of a team that provides
remote support tasks from a remote location.
2. The environment supported by the team is quite complex with multiple domains and networks.
3. The ideal candidate will be proactive, analytical, organized and able communicator in English
(both written and verbal), and has extensive experience in desktop, laptop, mobile and server
support, and is able to determine the urgency and impact of a request.

Function demands

1.Technical Sales process (Only voice based) call the Customers up-sell the product
2. Responsible for effectively handling customer objections/queries, and meeting
Conversion/revenue targets.
3. Interaction with customers located in the USA /Canada over the phone
Performing callbacks as required.
Respond to request for support and assistance from customers.

Skills required:

1. Excellent communication and customer service skills
2. Flexible work style – ability to work in night shifts.
3. Professional work attitude, ability to learn
4. Ability to work under pressure

Salary – Negotiable (As Per the Slab Already been discussed) + attractive incentives + meal +cab
allowance

Required experience – Between 1 to 2yrs

Experience in sales (Voice)

Work Location:
A 49 INTALLIS
FIRST FLOOR SECTOR 2 NOIDA
NEAR SECTOR 15 METRO STATION

 

Anshu

(Manager-HR)

Talent Acquisition & Development (TAD)

Phone: +91 838-304-2646, +1-888-990-9524

Support Providers For MChelper.Inc
www.mchelper.com
(USA Better Business Beaure Certified Company)

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